Made for living

Call us today 01425 627 832
info@namgrass.co.uk

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10 Year Warranty

Product support

For help and advice call 01425 627 832

We want to make sure your Namgrass looks fabulous for years to come. Check out the FAQs below to help you.

FAQs

Does Namgrass require maintenance?

At Namgrass we always say that there is no such thing as zero maintenance, especially in the garden. But Namgrass requires minimal maintenance. See our guide for more information about aftercare and maintenance.

Can weed roots or moles affect Namgrass?

The composition of Namgrass consists of a very strong woven ‘scrim’, this coupled with the latex backing and our recommended weed membrane installed under the grass make for a very tough surface, and for any such issue to be minimal.

How long can I expect my Namgrass lawn to last?

The life expectancy of any artificial grass very much depends on its usage, at Namgrass we say that under a normal domestic/garden usage that the life expectancy of the grass should be between 15 to 20 years.

Where is Namgrass made?

All Namgrass products are produced in our very own factory in Belgium!

Which Namgrass product is most suitable for pets?

All our Namgrass products are pet friendly, although we tend to steer most pet owners toward the medium to shorter pile products for example, 20mm – 32mm pile height. See our artificial grass for dogs and pets page for more information.

Will my Namgrass fade or discolour in the sun?

All our Namgrass products are fully UV stabilised, and include a 10 year warranty. You should experience no fade with Namgrass products.

Can Namgrass be used on slopes or gradients?

Yes! Namgrass products can be applied almost anywhere – some products are easier to install over mounds or slopes, should you be considering such an installation, please call us with more detail and we can steer you in the right direction.

Is Namgrass safe for children?

All our Namgrass products are suitable and safe for children and pets. The soft natural feel of Namgrass lends itself to children’s play areas, and you need not worry about muddy feet ever again.

Will my pets ‘mess’ affect Namgrass?

Pet ‘mess’ will not affect Namgrass, nor will it discolour the grass. Simply remove it as you would on any normal lawn, and hose down occasionally. Our artificial grass cleaner can help too!

Can I have a BBQ on my Namgrass lawn?

All our Namgrass products are tested to determine fire behaviour to EN ISO 9239-1 standards. Should you wish to put a BBQ on or near artificial grass we would recommend standing it on hard standing  for example, some slabs – just to avoid any damage being done to your grass.

Does Namgrass really feel and look like the real thing?

At Namgrass we are inspired by nature – and we believe our products not only offer the very best in terms of quality, but also offer the most natural look and feel. Our product range is designed to satisfy everyones needs i.e. Light coloured grass, darker shades, long pile, short pile etc… no matter which product you choose you can be assured you are buying the very best product on the market.

Can I install Namgrass myself?

Installing Namgrass is a pretty simple procedure, but you can watch our installation video, as explained by property expert Sarah Beeney.

Why should I choose Namgrass over and above other artificial grass suppliers?

At Namgrass we pride ourselves on being totally unique in the market place – for the very reason that we are the only supplier in the UK that designs, manufactures (in our own factory in Belgium) and distributes all of our own products. So what does this mean to you? Well, I means you get a far superior and unique product, unrivalled in terms of quality, looks and feel at a great price – in short, we offer far superior products, at the same price, or in some cases cheaper, than our competitors.

What does the warranty cover?

Because we make all of our own products, we offer our very own warranty across all our grasses. The main points this warranty covers are UV stabilisation (no fade), the integrity of our products and ‘rot’ i.e. our products will not rot after a couple of years.

What is Namgrass made from?

All Namgrass products are made from the highest quality materials. To view some information about the material used to make Namgrass, compared to some of our competitors, go to Why Namgrass.